INSTANT EVERY DAY SUPPORT FOR YOUR TECHNICIANS IN THE FIELD

  • Accelerated problem diagnosis and reduced solution time
  • Increased efficiency of the service team
  • Faster access to technical information
  • Reduced travel costs
  • Fault documentation during the repair process
  • Improved staff qualifications, faster training, and knowledge transfer
  • Increased customer satisfaction
  • Built for all conditions – noise, rain, cold, …
  • Easy integration with existing systems (Field Service Management, CRM, etc.)

FAST IMPLEMENTATION ONLINE!

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FEATURES

DESIGNED FOR EFFICIENT REMOTE SUPPORT FOR FIRST LINE WORKERS

FULL-HD VIDEO AND POWERFUL AUDIO

Connect service technicians with remote experts. Thanks to live video one can see what the other is doing.

CONNECT THE EXTERNAL EXPERT

Invite external experts to the call to help with the problem solving.

1:1 OR CONFERENCE CALL

Connect multiple participants to a call and resolve the issue together even faster.

DRAWING INTO PICTURES

Help by drawing and marking in the picture, use pointers, arrows and text.

SHARE INFORMATION DIRECTLY TO THE TECHNICIAN'S FIELD OF VIEW

Share documents or screen of your computer.

DRAWING IN AR

Highlight objects in real-time using AR functionalities.

SWITCH ON FLASHLIGHT REMOTELY

The remote expert can remotely turn on and off the flashlight on the technician's smart glasses.

MEDIA STORAGE

The entire recording can be captured during the call and all media are securely stored.

VIDEO QUALITY OPTIMIZATION

Video quality is automatically adjusted according to the quality of your internet connection.

START TODAY!

Try remote support with augmented reality free for 30 days!
Leave us your contact details and we will get in touch with you.

    Industry Use Cases

    SERVICE SUPPORT

    CUSTOMER SUPPORT

    ASSEMBLY INSTRUCTIONS & WORKFLOWS

    TRAINING

    INSPECTION & QUALITY ASSURANCE

    LOGISTICS & WAREHOUSE MANAGEMENT